Cancellation policy
Subscription Cancellation Policy
You can cancel your subscription at any time before your next scheduled renewal.
To cancel your subscription, please contact our customer support team and request cancellation. Please provide your order or subscription details so we can assist you.
Automatic Cancellation
Your subscription may also be automatically cancelled if a recurring payment fails multiple times and cannot be successfully processed. If the maximum number of payment attempts is reached without a successful payment, the subscription will be automatically cancelled.
After Cancellation
Once your subscription is cancelled, no new recurring orders or charges will be made for future billing cycles.
If a payment has already been processed and an order has already been created, cancelling your subscription will not automatically cancel or refund that order. Please contact us as soon as possible if you need help with an order that has already been charged.
If available, you may also contact us to request a pause instead of cancelling your subscription.